Spring Bay Mill Events Cancellation Policy

  1. The Hirer may cancel the Event at any time by notice in writing at least three months before the commencement of the Event Date. In such circumstances, the hirer will incur a cancellation fee of 10% of the Venue Hire Fee.
  2. If the Hirer cancels the Event between three months and three weeks before the Event Date, the Hirer will incur a cancellation fee of 25% of the Venue Hire Fee.
  3. The Hirer acknowledges and agrees that if it cancels in the 3 weeks preceding the Event Date, the entire Venue Hire Fee is payable.

Postponement Policy | Exceptions for Covid-19

We understand that planning and committing to an event is difficult these days, we want to assure event organisers that we will assist by being as flexible as possible.  

If the government announces COVID restrictions, such as limits on gathering numbers or travel bans, that will prevent your event from proceeding as planned, you can reschedule to available dates without penalty.

If this occurs 14 days or less before the event, we may need to charge a postponement fee based on any costs that are already committed.

If you still have reservations about confirming your event, please contact us as we will help you navigate your budget and risk.