Spring Bay Mill Accommodation Cancellation Policy
Need to cancel an accommodation booking? Here’s the deal…
- More than 4 weeks out: If you can re-book other dates at the time of cancellation, then we are all sweet. If you would like a full refund we charge a $100 booking refund fee.
- Less than 4 weeks out: If you can re-book other dates at the time of cancellation, there is a $100 fee. Full refunds unavailable.
- Less than 1 week out: Unfortunately, we do not allow refunds or date changes with 7 days of arrival.
Spring Bay Mill Events Cancellation Policy:
- The Hirer may cancel the Event at any time by notice in writing to Spring Bay Mill Events (SBME) at least three (3) months before the commencement of the Event Date. In such circumstances, the Client will incur a cancellation fee of 10% of the Venue Hire Fee.
- If the Hirer cancels the Event less than three (3) months before (but not less than three weeks before) the commencement of the Event Date, the Client will incur a cancellation fee of 25% of the Venue Hire Fee.
- The Hirer acknowledges and agrees that if it cancels in the 3 weeks preceding the Event Date, the entire Venue Hire Fee is payable.
- SBME will be entitled to cancel the event if the balance of fees has not been received seven (7) days prior to the Event Date.